a2i is a special programme of the Prime Minister s Office that catalyzes citizen-friendly public service innovations simplifying government and bringing it closer to people.
In Bangladesh, citizens have to travel long distances, often multiple times, incur high costs and endure considerable delays and hassle to access public services. Meanwhile, the government has to spend substantial amounts in administrative and transaction costs because of archaic, paper-based, manual processes.
Moreover, the centralized, hierarchical nature of decision making means that officers at the mid and field levels do not usually get the opportunity to offer innovative ideas to improve services and their delivery systems. They also lack the tools and resources to experiment with potential solutions.
How our model can Change a country:
a2i drives the creation of a public service innovation ecosystem and delivery infrastructure from the Prime Minister’s Office working closely with the Cabinet Division.
a2i’s unique, simple and powerful model revolves around:
• Cultivating ‘Empathy’
• Reducing ‘TCV’
• Simplifying through ‘SPS’
• Supporting innovation through ‘Service Innovation Fund’
• Celebrating innovators with ‘Innovation Summits’
• Establishing delivery platforms enabling ‘Services for All’
a2i Occupation List
2. Tour Guiding